Delivery

We guarantee complete confidentiality during order processing and delivery. Orders are shipped in neutral, opaque packaging without logos.

Delivery Method	Cost	Timeframe*	Additional Information
To "Evropochta" Pickup Points	4 BYN (Free for orders over 25 BYN)	Up to 3 days	As soon as your order is handed over to the "Evropochta" postal service, you will receive an email with a tracking number to monitor your order at this link.
To "Belpost" Branches	4 BYN (Free for orders over 25 BYN)	Up to 5 days	Once your order arrives at your local "Belpost" branch, you will receive an SMS notification. As soon as your order is handed over to "Belpost", you will receive an email with a tracking number to monitor your order at this link. When placing an order for "Belpost" delivery, please provide the branch index and recipient's full name.
Courier Delivery by "Belpost" to Your Door (9:00 - 19:00)	6 BYN (Free for orders over 25 BYN)	Up to 3 days	For home delivery, the courier will contact you to arrange the delivery time.
International Shipping	19.00 BYN	Up to 30 days	We ship orders worldwide.

*Timeframes exclude the order processing day and apply to business days.

Payment

By bank card when placing an order.
By cash or card at "Evropochta" pickup points upon collection.
By cash or card at "Belpost" branches upon collection.
By cash to the "Belpost" courier upon delivery.

Purchase Instructions

bePaid System

After clicking "Buy," you will be redirected to a secure payment page of the bePaid processing system.

The payment page will display the order number and payment amount. To proceed, enter your card details and confirm the payment by clicking "Pay."

If your card supports 3-D Secure technology, the system will prompt you to undergo standard identity verification on your bank's webpage. After payment, a confirmation email will be sent to your registered email. Please keep your payment records.

We accept payments via the following bank cards: Visa, Visa Electron, MasterCard, Maestro, and Belkart.

The bePaid payment page meets all security requirements for data transmission (PCI DSS Level 1). All confidential data is stored in encrypted form and is highly resistant to hacking. Access to authorization pages is secured with SSL/TLS protocols, ensuring safe data transmission online.

Refunds are issued to the same card used for payment.

Funds are credited back to the card within 1 to 30 days from the moment the seller processes the refund.

ERIP System

You can also pay for your order at eskalube.by through the "ERIP" payment system by selecting the "ERIP Payment System" option and placing your order. Once you see the order number for ERIP payment, you can proceed with the payment.

You can make an ERIP payment at any convenient location and time, through various banking services—internet banking, mobile banking, info kiosks, bank cashiers, ATMs, etc.

Payments can be made using cash, electronic money, or bank cards at banking service points that accept payments, as well as through remote banking services.

TO MAKE A PAYMENT, FOLLOW THESE STEPS:

Select "ERIP Payment System" / Internet Stores & Services / E / Eskalube.by.
For "Product" payment, enter the Order Number.
Verify the information: payment amount and service description.
Complete the payment.

If you are making a payment at a bank cashier, please inform the cashier that the payment is to be made through the "ERIP" system.

Refund conditions are described on the guarantee page.